This website is owned and run by NHS Hertfordshire & West Essex Integrated Care Board. This website is primarily aimed at health and social care professionals seeking guidance to inform the treatment and care of our population.
We want this website to be accessible to all those who wish to access it with the following being noted:
- Non-accessible Content – non-compliance with regulations (if applicable):
NHS Hertfordshire and West Essex ICB is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
As part of our work to improve the accessibility of this website, we are reviewing our policy on PDFs and other methods of delivering information with a view to making them as accessible as possible.
We know some parts of this website are not fully accessible. Some PDF documents are not fully accessible to screen reader software:
- PDFs and other documents:
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs on medicines use information.
We are taking steps to either fix these or replace them with accessible HTML pages as part of the general update and transition of this site.
- Content that’s not within the scope of the accessibility regulations:
The accessibility regulations do not require us to fix PDFs or other documents published before 23rd September 2018 if they’re not essential to providing our services. However, if there is a specific document that you would like to request in HTML format we will do our best to oblige where possible and practicable.
- Feedback and contact information:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Reporting accessibility problems with this website:
We’re always looking to improve the accessibility of this website.
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact: hweicbwe.patientfeedback@nhs.net with details of the problem, you have encountered.
- Enforcement procedure:
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).
- Contacting us:
There are a number of ways that you can contact us:
- Preparation of this accessibility statement:
This statement was initially prepared on 8th November 2023.
As part of our publishing policy, we carry out regular assessments and checks of documents and pages that are uploaded.
